A WOMAN was left at the side of a dangerous road after RAC were unable to send out a recovery truck to her in under 12 hours.

Carer Jemma Wall,36, was left on the side of the road of the A69 for 11 hours while waiting for recovery from the RAC after her Honda PCX motorbike broke down.

On Monday, July 3, Jemma had left her house in Haltwhistle intending to go to work at Low Gate Care Home, despite it being her day off, as they were short staffed.

On the way to work, she had found herself needing to pull in near Haydon Bridge when her motorbike had cut out but did not know this would be the start of a very long day.

She said: "I just pulled myself to the side to give it five minutes before starting it up again but it wouldn't and I was stuck.

"I called the RAC straightaway and was told that someone would be with me around 8am- 8:30, so I said that was great and waited for the recovery truck.

"That time had come and gone. So I called again at 9 and was told somone would be out.

"It got to 11:15 and still no-one had been out. Luckily, a nice man from Crammlington stopped to see if I was ok and sheltered me from the road and passing cars for a few hours. 

"We called again and said a garage had a me on a list to help but when we called - they didn't have any details about me. 

"After the nice man left, I called again and was told someone from a different garage would help and was coming to get me.

"Despite feeling frustrated, I said ok and waited once more in the rain.

Hexham Courant:

"Around 4pm, someone did come from the garage and diagnosed the problem which was to do with the belt. But he did not have anything to haul the motorbike with.

"Luckily my little brother turned up as we waited and he tried to call his friends to see if they had a trailer to bring myself and the motorbike home but they didn't.

"It wasn't until later that my nephew borrowed his bosses trailer to pick me up after we called the RAC again and got told it would likely be around 9pm that someone would help. 

"I finally got home around 6.15pm and I was tired, hot, cold, wet and hungry.

"It was an awful day and only one person stopped to help me. I got shouted abuse at by other drivers and felt vulnerable.

"The bike is still broken and I can't get it in the garage until Friday and my face is blistered from having nothing but a helmet for shelter in the rain.

"I lost a full-day of pay and couldn't help my colleagues who needed me at work."

RAC have responded to the incident.

A spokepserson said: "We’ve spoken to Jemma to apologise for the delays which were down to our teams being extremely busy helping other members at the time she broke down. We’ve agreed an appropriate gesture of goodwill and Jemma remains a valued member.”