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Tuesday, 21 October 2014

Heddon tree surgeon makes the cut

A HEDDON tree surgery company has proved it’s a cut above the rest to achieve accreditation with a national tree care body.

Chris Gill Tree Surgery has recently attained the status of ARB approved contractor after meeting all 65 criteria points.

The national tree surgery competence accreditation scheme is operated by the Arboricultural Association, a national tree care industry body.

To achieve the accreditation, the Heddon-based tree surgery company had to meet a number of criteria covering work standards and tree knowledge, health and safety, office procedures and customer care practice.

The scheme has gained increased recognition nationally and is now frequently used as a benchmark standard by local authorities and Government bodies.

Operating throughout the North-East, Chris Gill Tree Surgery works with a management team and a group of skilled arborists who specialise in the preservation and maintenance of trees.

Director Chris Gill said: “Achievement of the standard means everything to the business and to me personally, as we have worked so hard to ensure that we are up to scratch in all areas.

“This is recognition of an excellent team effort, which is reflected in our quality customer service.”

Contractors are reassessed every two years to ensure that their standards stay at the highest levels and that customers are still satisfied with the service they provide.

ARB approved contractor scheme manager Paul Smith said: “Achievement of the accreditation takes considerable time and commitment, along with significant financial investment and demonstrates a business that is keen to improve and progress by meeting national standards and effectively agreeing to a programme of continuous improvement.

“It is unfortunate that in an industry which has more than its fair share of ‘less scrupulous’ contractors, price is often the only determining factor for many clients, with quality and ‘best value’ being overlooked.

“This is a short-sighted approach and often the trees are damaged irreparably and future expansive remedial works are then required.

“This is a situation that could easily be avoided by engaging an ARB approved contractor to undertake the work and listening to their professional advice of course.”

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